CiteSupport is for citing the RuneScape Customer Support pages.
Click the section links at the top of the page to make the URL as direct as possible, then paste the whole thing, including the http://.
The title of the article, found at the top of the page in the tan ovoid header.
The title of the section which you are citing. They appear in bold black text in the center of the page. If the page has no section titles (for example The Game won't start), you can use
sectitle=no - this is preferable to leaving it blank as it removes the maintenance category.